Returns & Exchanges

At SUENO, we want you to love your home as much as we do, which is why we offer a 30-day return window for most items in their original condition. If your purchase isn't the perfect fit for your space, our streamlined process ensures a hassle-free exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Pack with Care

  Securely pack the items in their original packaging, ensuring all hardware and assembly instructions are included to avoid restocking fees.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location or schedule a home pickup for larger furniture pieces through our customer service team.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.